A Bengaluru passenger traveling with Akasa Air shared how a small accessory mixture in an airport bus turned into a quick recovery, thanks to some luck and some smart thinking. One now -in a wiral redit post, “Lost my bag in an airport bus -Akasa told me 3-5 days, but I found it in 20 minutes,” Flyer told how the incident came to light.
The passenger explained that while returning to Bangalore, he had helped a fellow passenger struggling with additional goods at the airport. Incidentally, the same person finished his seatmate during the flight and, as it turned out to be close to the HSR layout. After landing, the two decided to take the airport bus together.
Recalling the incident, the passenger wrote, “I was flying back to Bangalore a few days ago and helped a man who was struggling with the weight of the goods and what he could take.”
He said, “Incidentally, he ended as my seatmate on the flight, and even stayed with me in HSR. We interacted and decided to take the airport bus together after landing.”
The trouble began when the passenger bus ride a dozen during the ride. He wrote, “I had placed my black safari bag under the seat in the center section of the center and shifted it away from dozens. Later, I opened my eyes and went my bag,” he wrote. Instead, he saw a referring bag with a green bandage – not his clearly.
He immediately approached Akasa Air, but the airline informed him that the process of tracing goods could take three to five days. With the onset of work soon, waiting was not an option.
While acting quickly, he checked the luggage tag on the wrong bag, found the name and PNR of the other passenger, and used this information to reach the airline website. From there, he retrieved the passenger’s phone number from the e-ticket and called him directly.
The person who accidentally took the wrong bag apologized and offered to return it. Easily, he lived in Koramangala. The next day, around 3:45 pm, both met, and the bag was safely handed over back.
Interestingly, when all this came out, the passenger received an email from Akasa stating that the recovery process would take three to five days to start.
While reflecting the situation, the passenger shared, “No hero’s moment here – just a reminder that sometimes calms down and clear work is more effective than waiting on a system.”
The post hit a raga with several online. One user commented, “I have smart tags in all my bags. I don’t trust the airlines,” while another wrote, “Well done op. Smart thinking.”
Some users questioned Akasa’s participation in the incident, as the mix-up took place in an airport bus. Reacting to this, the passenger explained, “Technically, it was not their responsibility. But the basic support from the airline may have helped to intensify things.”
